Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbots-for-food-truck-scheduling.livebursts.com (hereafter referred to as “AI Chatbots for Food Truck Scheduling,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-chatbots-for-food-truck-scheduling.livebursts.com.
  2. All associated mobile applications and software provided by us.
  3. Services offered through these platforms, including food truck scheduling and related tools.
  4. Any other interactive features or services we may introduce in the future.

Please note that this Privacy Policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  1. You register an account and use our applications as an authorized user.
  2. You visit our websites and interact with the content and features.
  3. We communicate with you via email, phone calls, or text messages (SMS) for promotional, informational, or transactional purposes.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide our services effectively. The categories of data we gather include:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status or creditworthiness, if relevant to our services.
  4. Purchase Information: Items you buy from us, purchase frequency, and associated transaction IDs.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, and other similar data from your mobile devices for analytics and personalized experiences.
  6. Location Data: Your geographic location information, which we may collect to provide location-based services or customize content.
  7. Feedback: Comments, reviews, and responses you share with us regarding our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login options.
  9. Product Information: Details about the products or services you inquire about or purchase from us.

We collect this data through various methods, including direct user input, automated tracking technologies (like cookies and device fingerprinting), and information received from third-party partners who assist in our operations.

Cookies

We use cookies to enhance your experience on our platform:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our website and applications, ensuring you can navigate through pages seamlessly.
  2. Preference: They remember your preferences, such as language settings or display options, to provide a personalized experience.
  3. Analytics: Tracking tools help us analyze user behavior, enabling us to improve our services and understand user needs.

Users can manage their cookie choices via our built-in Cookie Manager, allowing them to control non-essential tracking.

Retention and Deletion

We retain personal data for the duration of your account’s active status and for a period after that, as required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, we securely delete or anonymize it from our systems.

Security Measures

To protect your personal information, we have implemented robust security measures:

  1. Encrypting sensitive data during transmission and at rest using industry-standard encryption protocols.
  2. Engaging reputable third-party processing partners who adhere to strict data protection standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction:

  1. You may have the right to access, update, or erase your personal information held by us.
  2. You can restrict the processing of your data for specific purposes or object to certain uses.
  3. In some regions, you are entitled to receive a portable copy of your data in a commonly used format.
  4. You have the right to withdraw consent for any data processing activities we perform based on your consent.
  5. If you face discrimination due to exercising your data protection rights, you have additional protections under law.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer via the details provided in the “Contact Information” section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, requests for access or erasure of data, or if you wish to unsubscribe from our communications:

Email: [email protected]

Postal Address: AI Chatbots for Food Truck Scheduling, Privacy Team, [Street Address], [City, State, ZIP Code]